Delivery & Return

Free delivery available on 1000s of products over $100. Choose a specific delivery date & time that suits you for an additional fee.

Delivery Options Overview

WoodMart offers ideal shipping methods for any requirement. Be it low priced through DHL/Standard Parcel Post, more quickly via DHL Express (Germany only) or UPS, or especially reliable and secure by a specifically trained freight forwarder. And in addition you can also pick up your order yourself at our Shop if you prefer. On this page you´ll find an overview of all available shipping methods.

1. Order the Product and Specify the Delivery Method

2. You Will Receive an Order Confirmation Message

3. Wait for Your Order to Arrive

4. Pick up Your Order at The Checkout Area

Small items

Standard delivery Get it in 3-5 working days

Orders over $100: All day delivery. Order anytime:

FREE

Orders under $100: All day delivery. Order anytime:

$5

Weekday time slot from 12noon - 5pm. Order by 9pm.

$10

Next day delivery Get it next day, 7 days a week

All day delivery. Order by 9pm.

$5

Weekday time slot from 12noon - 5pm. Order by 9pm.

$10

What do we mean by small? Just about everything under the sun except for major kitchen/laundry appliances and TVs over 43″.

Large items

Standard delivery Get it in 2 working days

All day Delivery from 7am - 8pm. Order anytime:

Fromu$20

Choose a time slot 7am - 11am, 9am - 1pm, 11am - 3pm, 1pm - 5pm. Order anytime:

From $35

Next day delivery it next day on weekdays

All day delivery from 7am - 8pm. Order by 7pm:

Fromu$30

Choose a time slot 7am - 11am, 9am - 1pm, 11am - 3pm, 1pm - 5pm. Order by 7pm:

From $45

The big stuff. Major appliances like dishwashers, washing machines, tumble dryers, fridges, freezers, ovens and TVs over 43″.

Thanks for shopping at Aliteq.com

If you’re not entirely satisfied with your purchase, we’re here to help.

Returns

  • You have 7 calendar days from the initial date of purchase.
  • To be eligible, your purchase must be in an unopened condition and returned as it was shipped from our facility.
  • Item must be in original packaging to get a full refund.
  • Must have receipt or proof of purchase.

Refunds

  • We will inspect your return and notify you that we have received your item. We will notify you of your refund eligibility after inspection.
  • If your return is approved, we will initiate a refund to your original method of payment.
  • It may take a couple of days to receive your refund depending upon the condition and product.

Shipping

  • You are responsible for shipping costs for your return. They are non-refundable. Returns without defects are subject to a restocking fee.
  • If you receive a refund, the shipping cost will be deducted from your refund.

Note: Orders can only be canceled 24 hours after the purchase, after which a refund must be applied for

Order Cancellation Before Shipment :

  • Order once placed can only be canceled within 24 hours of placing the order, you can write to our customer support team at info@aliteq.com or call or WhatsApp or Viber us at +977 9868834716. In such cases, the order will be canceled and the money will be refunded to you within 48-72 business hours after the cancellation request (If Pre-payment is done).

Please note: The mode of refund may vary depending on circumstances. If the mode of refund is by e-wallet (Like E-sewa, Khalti, or Fonepay), credit should be available within 24 hours.

  • Same-day delivery orders cannot be cancelled after they are placed.
  • We do not accept cancellations for virtual products (antivirus software, gift cards, Steam Cards etc.) or pre-order items.
  • Cancellation of Pre-order items will not be accepted in any conditions.

Damaged or Broken Items

Please inspect your package carefully upon delivery. If you suspect damage, you can refuse delivery from the courier partner. Alternatively, you can open the package in the presence of the courier partner to verify its contents.

We are not responsible for damage or breakage that occurs after delivery is accepted. However, if the damage is confirmed to be the fault of the courier partner, we will work with you to find a resolution.

If you have any further questions, please contact us.

Email: contact@aliteq.com

Thank You

FAQs

My order hasn't arrived yet. Where is it?

A client that's unhappy for a reason is a problem, a client that's unhappy though he or her can't quite put a finger on it is worse. Chances are there wasn't collaboration, communication, and checkpoints, there wasn't a process agreed upon or specified with the granularity required.

It's content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn't have helped, won't help now. It's like saying you're a bad designer, use less bold text, don't use italics in every other paragraph. True enough, but that's not all that it takes to get things back on track.

Do you deliver on public holidays?

If that's what you think how bout the other way around? How can you evaluate content without design? No typography, no colors, no layout, no styles, all those things that convey the important signals that go beyond the mere textual, hierarchies of information, weight, emphasis, oblique stresses, priorities, all those subtle cues that also have visual and emotional appeal to the reader. Rigid proponents of content strategy may shun the use of dummy copy but then designers might want to ask them to provide style sheets with the copy decks they supply that are in tune with the design direction they require.

Do you deliver to my postcode?

A client that's unhappy for a reason is a problem, a client that's unhappy though he or her can't quite put a finger on it is worse. Chances are there wasn't collaboration, communication, and checkpoints, there wasn't a process agreed upon or specified with the granularity required.

It's content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn't have helped, won't help now. It's like saying you're a bad designer, use less bold text, don't use italics in every other paragraph. True enough, but that's not all that it takes to get things back on track.

Is next-day delivery available on all orders?

If that's what you think how bout the other way around? How can you evaluate content without design? No typography, no colors, no layout, no styles, all those things that convey the important signals that go beyond the mere textual, hierarchies of information, weight, emphasis, oblique stresses, priorities, all those subtle cues that also have visual and emotional appeal to the reader. Rigid proponents of content strategy may shun the use of dummy copy but then designers might want to ask them to provide style sheets with the copy decks they supply that are in tune with the design direction they require.

Do I need to be there to sign for delivery?

A client that's unhappy for a reason is a problem, a client that's unhappy though he or her can't quite put a finger on it is worse. Chances are there wasn't collaboration, communication, and checkpoints, there wasn't a process agreed upon or specified with the granularity required.

It's content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn't have helped, won't help now. It's like saying you're a bad designer, use less bold text, don't use italics in every other paragraph. True enough, but that's not all that it takes to get things back on track.

Need a Help?

  • (208) 555-0112
  • Messenger
  • Telegram
  • Email: woodmart@mail.com

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